Each team member has an extensive background check and undergoes comprehensive training on data security protocols. Our staff will not look at your data unless you request assistance. Your data belongs to you. We will never resell or use your data in any other way.
There is one important thing to keep in mind: By definition, all incoming data is delivered by email to mailparser.io. Unfortunately, the email protocol itself is not a secure form of transportation.
In case you are sending your data by email, adding mailparser.io to your stack does not add any additional security risk as the weak part in the chain is the email protocol.
Once your data is in our system, it's protected with industry standard security measurements (see above).
Yes, mailparser.io can be used by EU based companies. Our hosting company Amazon Webservices (AWS) is certified under the E.U.-U.S. Privacy Shield since 21st of October 2016. The E.U-U.S. Privacy Shield Framework is a suitable replacement for the Safe-Harbour agreement which was declared invalid in October 2015.
As a company certified under the E.U.-U.S. Privacy Shield, AWS guarantees us data privacy protection rights compatible to EU law no matter where the servers are physically located.
Historically, mailparser.io has alway been compliant with the EU data protection law (Safe Harbour Agreement and EU-US Privacy Shield) and we are commited to be compliant with the upcoming General Data Protection Regulation (GDPR) prior to its enforcement date (25th May 2018).
We're working on implementing our readiness programme across our organization. This involves:
We'll be ready to share more detailed information regarding our progress soon and commit to being GDPR ready by the 25 May 2018.