We take data security seriously. Your data belongs to you, not us. We see this as our core priority, to protect your data. Read our Privacy Policy, Terms of Service, and Legal Notice.

How our team handles data security

Each team member has an extensive background check and undergoes comprehensive training on data security protocols. Our staff will not look at your data unless you request assistance. Your data belongs to you. We will never resell or use your data in any other way.

Security from a technical point of view

  • We use bank level encryption from A - Z. Whenever you send or retrieve data from the app, the communication is always secured through encryption.
  • Your login details are one-way hashed using a strong hashing algorithm. Not even our staff can see or access your password. We only store data for a short time on the application servers. The long term storage of your data is in a secured network, (AWS S3 files and MySQL database for parsed data).
  • All servers are updated on a regular basis to ensure we have the latest security patches installed.

Special note on email security

There is one important thing to keep in mind: By definition, all incoming data is delivered by email to mailparser.io. Unfortunately, the email protocol itself is not a secure form of transportation.

In case you are sending your data by email, adding mailparser.io to your stack does not add any additional security risk as the weak part in the chain is the email protocol.

Once your data is in our system, it's protected with industry standard security measurements (see above).

Can mailparser.io be used by companies registered in the EU?

Yes, mailparser.io can be used by EU based companies. Our hosting company Amazon Webservices (AWS) is certified under the E.U.-U.S. Privacy Shield since 21st of October 2016. The E.U-U.S. Privacy Shield Framework is a suitable replacement for the Safe-Harbour agreement which was declared invalid in October 2015.

As a company certified under the E.U.-U.S. Privacy Shield, AWS guarantees us data privacy protection rights compatible to EU law no matter where the servers are physically located.

Is mailparser.io GDPR Compliant for EU Companies?

Historically, mailparser.io has alway been compliant with the EU data protection law (Safe Harbour Agreement and EU-US Privacy Shield) and we are commited to be compliant with the upcoming General Data Protection Regulation (GDPR) prior to its enforcement date (25th May 2018).

We're working on implementing our readiness programme across our organization. This involves:

  • Conducting a gap analysis - DONE
  • Reviewing our contract commitments with our customers and vendors - DONE
  • Planning policy and product changes, specifically around data access, management and portability

We'll be ready to share more detailed information regarding our progress soon and commit to being GDPR ready by the 25 May 2018.

  Emails Processed
  Data Points Parsed
  Webhooks Sent