Giltedge Group
Logistics & Delivery Lead Capturing Tourism
We are currently using MailParser.io in 3 different ways:
Loading web enquiries to our CRM (Zoho):
- Our web forms can’t connect directly to the CRM so we generate an email every time the enquiry form is completed, MailParser.io picks the information & send it to our CRM for handling
Back up new ‘bookings’ registered via Zoho onto Google Sheets:
- All bookings made & registered on our CRM trigger an email which Mailparser.io parses & send relevant info to a Google Sheet for backup / reporting point of view
Process insurance purchase notifications from our partner:
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We get notified by email of all our client’s purchases with all details on a PDF attached to it. Thus, Mailparser.io allows us to save all of those as backup into Google Sheets & send all relevant info to Zapier where we have a Zap that notifies the right consultant about their client’s purchase. This also updates our CRM with that info that might become useful at later stage should client contact our consultant with an emergency issue.
All of those processes above either didn’t exist, so we’re now providing extra benefits to our employees and/or clients, or were very manual – MailParser.io allows us to automate the handling of the large amount of information generated during our customer’s journey from enquiry to purchase & travel.
Julien – The Giltedge Group
Medifin
Automated Data-Entry Logistics & Delivery
Our business focuses on helping doctors, hospitals, medical clinics and health providers in their collections and administrative tasks with patients and insurance companies. With mailparser.io we are able to parse emails, extract and take action using different webhooks that will allow our clients to receive their information filtered by what’s relevant or not. This allows our clients to focus on growing their business without the need of a robust administrative staff.
We are very happy using mailparser.io, it’s easy to use and very reliable.
Jerónimo – MEDIFIN
Metalprogetti
Automated Data-Entry Contact Inquires Logistics & Delivery
Metalprogetti is an industry leader in textile management and automation machinery. Our clients rely heavily on our systems and up-time is critical for them to meet production deadlines around the clock.
We only use the very basic features of mailparser.io to parse customer replies to support tickets, but this basic function has removed a substantial cognitive burden from our own development team.
To date, we have not experienced any issues with mailparser.io and our team is very pleased with this service provider. From the clean online interface to the customer friendly support interactions.
We will continue using mailparser.io to simplify parsing and processing of customer responses. mailparser.io has become as critical and important to us as Twilio is for our voice and SMS communications.
Brian Spaulding – Metalprogetti USA
