We take data security seriously. Your data belongs to you, not us. We see this as our core priority, to protect your data. Read our Privacy Policy, Terms of Service, and Legal Notice.

HOW OUR TEAM HANDLES DATA SECURITY

Each team member has an extensive background check and undergoes comprehensive training on data security protocols. Our staff will not look at your data unless you request assistance. Your data belongs to you. We will never resell or use your data in any other way.

SECURITY FROM A TECHNICAL POINT OF VIEW

• We use bank level encryption from A – Z. Whenever you send or retrieve data from the app, the communication is always secured through encryption.
• Your login details are one-way hashed using a strong hashing algorithm. Not even our staff can see or access your password. We only store data for a short time on the application servers. The long term storage of your data is in a secured network, (AWS S3 files and MySQL database for parsed data).
• All servers are updated on a regular basis to ensure we have the latest security patches installed.

SPECIAL NOTE ON EMAIL SECURITY

There is one important thing to keep in mind: By definition, all incoming data is delivered by email to Mailparser. Unfortunately, the email protocol itself is not a secure form of transportation.

In case you are sending your data by email, adding Mailparser to your stack does not add any additional security risk as the weak part in the chain is the email protocol.

Once your data is in our system, it’s protected with industry standard security measurements (see above).

CAN MAILPARSER BE USED BY COMPANIES REGISTERED IN THE EU?

Yes, Mailparser can be used by EU based companies. We are GDPR compliant and leverage Standard Contractual Clauses as our legal basis of transfer. Mailparser acts as a “data controller” for your personal data and as a “data processor” for your imported documents and parsed data.

Our Privacy Policy describes in detail what information we collect, what we do with it and your rights as a customer of Mailparser in relation to GDPR. Please contact support to execute a data processing agreement (DPA).