Top 5 Business Process Automation Software in 2025

Last Updated: February 3, 2025
Business Process Automation Software

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Many businesses are struggling to stay competitive and grow due to inefficient processes. Oftentimes, employees are overwhelmed by manual tasks like data entry and invoice processing. In fact, a study conducted by a research agency in 2023 found that manual data processes hindered growth for 85% of respondents. So it makes a lot of sense for companies to turn to automation. By investing in business process automation software to streamline processes, you increase productivity, reduce costs, and facilitate growth.

As 2025 brings new trends to automation across industries, now is a good time to review your business processes and pinpoint the ones that could benefit from automation. In this article, we have selected 5 business process automation solutions that might be a great fit for your company. Explore our list and take the first steps towards streamlining your workflows.

Capture Data from Emails Effortlessly

Save countless hours of tedious data entry and streamline your workflows.

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What Is Business Process Automation ?

Business process automation (BPA for short) is the use of advanced technology to automate business processes that are repetitive, time-consuming, and prone to errors. A business process is a structured sequence of tasks that employees regularly carry out for a specific purpose e.g. fulfilling orders, onboarding new employees, etc.

Automation allows companies to minimize human intervention and enhance efficiency. Common examples of business processes automation include:

  • Invoice processing: Accounts Payable teams can extract data from invoices and create new records in their systems to speed up the invoice approval and payment process.
  • Employee onboarding: onboarding a new hire involves several simple tasks such as providing software access, completing tax documents, training enrollment, adding payment details.
  • Customer support workflows: when customers request support, they can interact with chatbots that handle simple inquiries. For more complex requests, automated systems can create support tickets, assign them to the right departments, and escalate unresolved issues automatically.
  • Sales and marketing automation: most businesses nowadays send automated sales and marketing messages to prospects and customers via emails or other channels to progress them through the sales process.

Companies across all industries have been implementing BPA for years to speed up processes, reduce manual work, lower the costs related to those processes, and scale their activity without incurring a proportional increase in workloads.

Okay, so it’s time for us to dive into the top 5 business processes automation software to use in 2025. Let’s start.

1. Mailparser

Moving data received by email to a database or business app is a key process in a lot of workflows. Whether it’s order notifications, support tickets, new leads, PDF attachments, or anything else that comes by email, you need that data in your system as quickly as possible. Instead of wasting hours entering data by yourself, you can simply extract it from your emails.

That’s precisely what Mailparser is built to do. By parsing emails, you automate the data entry process, streamline your workflows, and prevent costly errors.

How Mailparser Works

Standout features of Mailparser

  • Entirely no-code: build your email data extraction with zero technical skills on an intuitive drag-and-drop interface.
  • A large template library to help you get started easily and quickly.
  • Customizable parsing rules: define how you want each data field to be extracted and structured. Test the parsing results and refine to get total accuracy.
  • Thousands of integrations: connect Mailparser to your favorite cloud apps and APIs to automate entire workflows e.g. updating Google Spreadsheets, creating new tickets in Zendesk, etc.


Best suited for:
Any business that handles large volumes of emails and needs to extract email data to a database or business application. Users work in all sorts of industries, like real estate and eCommerce.

Capture Data from Emails Effortlessly

Save countless hours of tedious data entry and streamline your workflows.

No credit card required.

2. Zapier

Zapier is one of the most popular integration platforms in the world and is also one of our third-party integration partners. Many of our customers use our Zapier integration to connect their Mailparser accounts to their cloud apps and move data from incoming emails to their business systems.

Zapier Business Process Automation Software

Put simply, Zapier allows you to automate repetitive workflows via Zaps. A Zap is an automated workflow that consists of a Trigger, the event that triggers the start of the automated process, and an Action, the task that the Zap performs once triggered. Zaps follow conditional logic and allow users to build automated multi-step workflows

Standout features of Zapier

  • You have access to a lot of pre-built Zaps to help you easily set up automated workflows e.g. get notifications on Slack, add new Mailchimp subscribers to ClickFunnels, etc.
  • Zaps are thoroughly customizable, allowing you to tailor them for your unique processes.
  • Integrations with over 6,000 apps.


Best suited for: Teams looking to bridge the gap between disparate tools and streamline multi-app workflows.

3. Microsoft Power Automate

Microsoft Power Automate offers tools to automate workflows across Microsoft 365 applications and external platforms. By leveraging prebuilt templates, AI capabilities, and seamless integration with Microsoft 365 tools, it simplifies everything from data entry to approval processes. Power Automate’s low-code interface ensures accessibility for users with varying technical expertise.

Microsoft Power Automate Business Process Automation Software

Standout features of Microsoft Power Automate

  • Extensive library of prebuilt workflow templates.
  • AI builder for advanced automation scenarios.
  • Native integration with the Microsoft ecosystem and third-party apps.


Best suited for: Businesses that already use Microsoft ecosystem and want to automate processes like report generation, document approval, or notification without having to leave Microsoft applications or rely heavily on IT support.

4. Kissflow

Kissflow is an all-in-one workflow and process automation platform that empowers non-technical users to design, execute, and optimize business workflows. Its intuitive interface ensures quick adoption for collaboration, managing approvals, onboarding, and project tracking in various industries like banking, manufacturing, healthcare, or retail.

Kissflow Business Process Automation Software

Use cases range from application development, process management, case management, and more.

Standout features of Kissflow

  • Drag-and-drop workflow builder for ease of use.
  • Unified interface for workflows, projects, case management, etc.
  • Prebuilt templates for rapid implementation.
  • AI workflow automation: easily build AI-powered applications that handle specific workflows.


Best suited for: Small and medium-sized businesses (SMBs) looking for a low-code solution to handle diverse operational workflows. Its adaptability also appeals to larger organizations needing simple yet powerful tools for departmental process automation.

5. Appian

Appian is a low-code platform that combines workflow automation, AI, and data management. Users can design, automate, and optimize business processes. Appian allows organizations to design scalable workflows while integrating seamlessly with existing systems. It’s one of the most popular BPA solutions around and has many users in sectors like finance, insurance, the public sector, life sciences, and more.

Appian Business Process Automation Software

Standout features of Appian

  • Visual process modeling with minimal coding required, which makes it accessible for non-technical users.
  • Pre-built templates and components for easy process mapping.
  • AI and RPA integration for smarter process automation and deeper insights.
  • Robust data unification for cross-system efficiency.


Best suited for: Enterprises requiring a robust and scalable platform to manage sophisticated, multi-departmental processes. Appian excels in industries like finance, healthcare, and manufacturing, where compliance and precision are critical.

So these are our 5 recommendations for BPA software to consider using in 2025. Now, you might ask: which one should I use? Granted, finding the right solution for your company’s specific needs can be a bit of a challenge. To make this process easier, we’d like to share 5 tips with you.

How to Choose a Business Process Automation Software

1. Identify Your Needs

Before looking for a BPA solution, first you need to review your existing processes and determine which ones need automation. Is it invoice processing? Customer onboarding? Sales? Support? Take the time to discuss this with employees and stakeholders to define the pain points (e.g. bottlenecks, high error rates) that hurt productivity in your organization and the goals you want to achieve with automation.

2. Consider ease of use

Next, you want to consider the technical expertise of your team. For users without coding knowledge, look for low-code and no-code BPA tools. Note that some tools allow for visual process modelling, meaning that users can easily build automated workflows by dragging and dropping tasks and setting up conditional rules across applications.

3. Features and customizability

Explore the features offered and try them out with free trials. You’re going to need features such as workflow customization, task assignment, notifications, document management, team dashboards, and analytics and reporting. AI capabilities are a big plus, and may evolve to become more important in the near future.

Customizability is particularly important because your workflows will change over time and new ones will appear, so you want a solution flexible enough to adapt to all sorts of processes.

4. Integration capabilities

Having reliable integrations is essential for automating workflows. Choose a BPA software that integrates seamlessly with your business apps, from CRMs to ERPs,  collaboration platforms, etc. — whether directly or via a third-party integration. Test your integrations and contact support if needed to ensure that your day-to-day processes run smoothly.

5. Scalability

You want to use a BPA software that can handle increased operational demands as your business grows. This means your solution should be able to process more workflows without a decrease in performance or cost spike. It should also allow you to adjust workflows, add more users, and store more data without requiring an overhaul. 

6. Cost and ROI

Naturally, cost is going to be an important factor in your choice. Consider both the upfront costs and long-term return on investment. Remember that seamless processes drive more profits while also preventing huge operational costs. To measure the ROI, define clear KPIs to track: time savings, cost per single process, error rates, service delivery time, customer satisfaction, etc.

5. Security and compliance

To contend with cyber threats, your tool should have data security features like encryption and access controls. For industries with strict regulations, ensure your software complies with relevant standards, such as GDPR or HIPAA.

In Conclusion

Companies in your industry are turning to BPA to streamline processes and improve competitiveness. It’s your turn to take advantage of automation by investing in business process automation software. The solutions highlighted in this list each address diverse automation needs and are trusted by numerous users. 

To choose the right BPA software, first evaluate your automation needs. Take advantage of free trials to test out features, ease of use, and integration capabilities. Moreover, be sure to also consider scalability, ROI, and security. With the right BPA solution in place, you will set the stage for improved efficiency, happier employees, and satisfied customers. Make 2025 the year where your business processes are streamlined, painless, and scalable. You can get started today by automating your data entry processes using Mailparser. Sign up for a free trial and capture data from your emails effortlessly.

Capture Data from Emails Effortlessly

Save countless hours of tedious data entry and streamline your workflows.

No credit card required.

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Automatically Extract Data From Emails

Capture data from incoming emails and send it to spreadsheets, Google Sheets, databases, APIs, integration services, and more.

No credit card required